Internet providers in comparison: Telekom is catching up, the test winner is only available to selected customers

Broadband and landline test

Internet providers in comparison: Telekom is catching up, the test winner is only available to selected customers
Glass fiber? broadband? LTE? Cable? You don't always have a free choice of connections and the winner of the Connect test is not always available to many.

© YAY Images / Imago Images

07/05/2022, 00:01

3 min reading time

Where is the best Internet and the best voice quality in the fixed network? The large comparison test by the trade journal "Connect" shows which provider you are in good hands with – and who was able to defeat Telekom.
The good news first: It doesn't matter which landline and Internet provider you use – in the worst case, it's "good". This is the result of the latest test by the trade journal "Connect", which compared four national and four regional providers. Telekom took first place among nationwide providers for the sixth time. Vodafone brings up the rear.
However, there is a real surprise among the regional providers: DeutscheOSS managed to score more points than Telekom right away. The only participants who did not get a "very good" are Vodafone and Pÿur/Tele Columbus – both only received a "good".

Telekom is the strongest provider nationwide

Telekom achieved victory with "strong performances in the voice and data disciplines", judges "Connect" and awards 931 out of 1000 points. With a market share of 38.7 percent and 14.3 million customers, Telekom is the market leader by a considerable margin. The experts only criticize the Bonn-based company for not keeping the ratio of the actual download data rates to the contractually agreed maximum value reliably enough. A problem that also plagues other providers.
+++ Also read: The cell phone providers in the big test: All are getting better – but one is pushing forward +++
German fiber optics takes the overall win, Vodafone has to improve
Vodafone is in fourth place nationally and in eighth place overall – with 808 points. In the opinion of "Connect", a "good" is still enough for the Düsseldorfers, apparently the takeover of the cable network connections is currently fatal for the provider. Because especially with these lines, there are "quite high numbers of cases in which the upload bandwidth falls below the contractually guaranteed data rate," notes "Connect". When it comes to loading web services, you also have to wait the longest for some Vodafone connections – a phenomenon that is also evident in the fixed network. "Connect" complains about noticeably longer connection setup times for phone calls.
This is how the providers performed in the trade journal's test.

© Connect

If you can call a line from German fiber optics your own, you are currently getting Germany's best Internet. The small provider based in Borken, North Rhine-Westphalia, currently serves 400,000 customers and thus has a market share of 1.1 percent. In the test, the provider primarily benefited from its strong fiber optic connections, which guaranteed high data rates and stable connections in the test. The only thing the testers noticed was a somewhat sluggish connection setup from landline calls to the mobile network and comparatively slow website downloads. The score: 939. That's eight points more than the pink giant from Bonn.

How "Connect" tests

"Connect" determines the test verdict in four categories: language, data, "crowdsourcing" and web services. A total of 1000 points were up for grabs. The data discipline included individual measurements of the upload and download rates as well as simultaneous use of download, upload and telephony. In addition, this discipline included the relationship between the promised and delivered performance of the provider.

Stiftung Warentest

These six simple tricks will make your WiFi better



Perfectly PlacedThe correct positioning of the router and the orientation of its antennas can work wonders. So feel free to try different locations. It can also help to hang the router slightly higher on the wall.


You can find the complete test in the current issue of "Connect".


Deutsche Telekom



Glass fiber

Voice quality


Web TV


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